Privacy Policy

Privacy Policy Overview

At Nebular Rift Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our futuristic architecture design services.

Last Updated: January 2024

Information We Collect

Personal Information

Name and contact information (email, phone, address)
Project specifications and architectural requirements
Property information and site details
Communication preferences
Payment and billing information

Technical Information

Website usage data and analytics
Device information and browser type
IP address and location data
Cookies and similar technologies

How We Use Your Information

Service Delivery

Architectural Design consultation
Interior Design planning
3D Visualization creation
Sustainable Design Solutions
Project Management
Building Information Modeling

Communication & Support

Project updates and consultations
Customer support and assistance
Marketing communications (with consent)
Legal and regulatory compliance
Service improvement and development

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share information in the following circumstances:

Authorized Sharing

With your explicit consent
With trusted service providers and contractors
For project collaboration purposes
With regulatory authorities when required

Legal Requirements

To comply with Canadian privacy laws
To protect our legal rights
In case of business transfers
For safety and security purposes

Data Security and Protection

We implement industry-standard security measures to protect your information:

Encryption

SSL/TLS encryption for all data transmission and secure storage protocols

Access Control

Restricted access to personal information on a need-to-know basis

Secure Storage

Canadian-based secure servers with regular security audits and updates

Your Privacy Rights

Under Canadian privacy legislation, you have the following rights:

Access and Control

Request access to your personal information
Update or correct inaccurate information
Request deletion of your data
Opt-out of marketing communications

Privacy Protection

Withdraw consent for data processing
Request data portability
File complaints with privacy authorities
Receive clear information about data use

Cookies and Website Analytics

We use cookies and similar technologies to enhance your website experience:

Cookie Types:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage
Preference Cookies: Remember your settings and choices
Marketing Cookies: Used with your consent for relevant advertising

Data Retention

We retain your personal information for as long as necessary to:

Provide ongoing architectural and design services
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
Maintain project records for warranty and support purposes

Typically, we retain client information for 7 years after project completion, in accordance with Canadian professional standards.

International Data Transfers

Your personal information is primarily stored and processed in Canada. If we need to transfer data internationally, we ensure:

Adequate protection through approved mechanisms
Compliance with Canadian privacy laws
Contractual safeguards with service providers
Your explicit consent when required

Contact Information

For privacy-related questions, concerns, or to exercise your rights, please contact us:

Privacy Officer

studio@nebulariftflaremax.info

(416) 555-0147

1250 Queen Street West, Suite 402
Toronto, ON M6K 1L3

Response Time

We will respond to your privacy inquiries within 30 days as required by Canadian privacy legislation.

For urgent privacy concerns, please call us directly during business hours.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

Notify you of significant changes via email or website notice
Update the "Last Updated" date at the top of this policy
Provide clear information about what has changed
Obtain your consent for material changes if required